Terms of Use

PLATTER BOXES
  • Our products contain perishable items and therefore advisable that you refrigerate the cheese on arrival and consume the delivered product within 48 hours of receipt.
  • Aditional charges may be incurred if you cannot receive the product and/or incorrect address details are provided, requiring re-delivery by the courier. 
  • A cancellation fee of 50% of the total order's amount will apply should you cancel 48 hours prior to delivery
  • We prepare our food in an environment that includes dairy, nuts, gluten, seeds and allergens, we can remove certain items from boxes and catering services but we are NOT allergen free.
  • The Social Cater reserves the right to substitute products and items when products or ingredients may not be available. All substitutions are of similar quality and value  

CATERING

  •  All orders and dates are secured with a 20% deposit.
  • Prices are subject to change without notice unless a deposit has been made.
  • All menu selections must be finalised 2 weeks before event.
  • Styling setup requires a minimum of 6 dishes.
  • 10% surcharge applies on public holidays.
  • Delivery charges apply depending on location of event.
  • Styling and setup fees are not included in menu prices unless otherwise stated. Set up and styling incurs a $450 fee and includes stands, props, platters, serving ware, food warmers and table clothes.
  •  The client is responsible for all items used, any breakages or damages need to be paid for accordingly.
  •  All props, platters and food warmers are required to be properly washed before being returned, $200 fee applies for items returned unwashed. All items used need to be returned 48 hours after your event, if required we can pick up items at an additional fee